Our impact
We have identified the value we create for our stakeholders and society as a whole, using the six capitals model of the International Integrated Reporting Council (IIRC).
Our valuable assets
We have extracted the business resources that have the greatest value for our business model and that contribute to the performance of our core activities.
Loyal customers
Strong partnerships and suppliers base
Future-proof infrastructure and mobile spectrum
Skilled and motivated workforce
Solid financial basis
Climate neutral operations
Business model
'We go all out to connect everyone in the Netherlands to a sustainable future'
Our ambition
To make the Netherlands the most connected country in the world and to become customers’ preferred partner in digital life.
Strategic themes
- Connect with our customers to deliver on their needs
- Activate our best network, platforms, partners & assets
- Grow sustainably by modernizing and simplifying our business
Safeguarding value
- Governance
- Compliance
- Risk & control
Our performance
State-of-the-art network infrastructure
Flexible, simple and converged products and services
Focused innovation and digitalization
Safeguarded privacy and security
Sustainable employability
Environmental performance and responsible supply chain
We create value for our customers, shareholders and employees, and we impact Dutch society as a whole
Impact in the Netherlands
Gender equality
Decent work and economic growth
Secure future proof connectivity
Reduced Inequalities
Social and digital inclusion
Environmental impact
Climate Action